Confirm with the Chord team that the Pixel ID in the destination is up-to-date and correct
Confirm that Segment is added as a partner in your pixel
Go to the Facebook Business Event Manager Pixel Settings.
Scroll down to the Set up through a partner integration section and click Choose Partner.
Choose “Segment” from the list of partners.
Enable the setting to “Authorize Segment Connection” and then click Continue.
Choose 'Website' in this prompt box.